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Samsung odyssey g5 sound not working11/19/2023 ![]() ![]() Turn off the Samsung Odyssey Neo G8 and the connected device.In order to do so, you can try taking the following steps: Power cycling the monitor, as well as the connected device, may be able to fix this problem. If you are having a difficult time trying to update this gaming monitor, then we recommend that you take a look at this article.ĩ. A new firmware for the Samsung Odyssey Neo G8 may help fix its sound output problems as well. ![]() You can also try turning up the volume level on your earphones, headphones or headset.Ĩ. If you have your earphones, headphones or headset connected to the monitor, then you should try unmuting your listening device.ħ. You can also try increasing the volume level in the media player, videogame and/or the connected device.Ħ. Make sure you accidentally didn’t mute the audio in the media player, videogame and/or the connected device.ĥ. Select the dropdown menu in the “Choose your output device” section and then select the monitor for the sound output.Ĥ. If you are using a Windows 10 PC, for example, then you need to go to Settings > System > Sound. If the connected device offers multiple ways of outputting sound, then you need to set this setting to the Odyssey Neo G8. If there are notable defects, then you can try getting a new cable.ģ. You should also check to see if the video cable has any visible damage. Other adapters, splitters and pass-through devices may also mute the sound output.Ģ. Using a DVI to HDMI cable won’t transfer any audio. To start off, make sure you connect the other device directly to the curved gaming monitor. To see how you can fix these problems, you can take a look at this troubleshooting guide at Seeking Tech.ġ. In some cases, you may not be able to hear anything at all. Luckily, Driver Support has made this process easy for you.When using your Samsung Odyssey Neo G8, you may get low volume sound output. If you have tried the other troubleshooting steps above, and your Samsung monitor is still not working then it might be your graphics card or the drivers that need to be updated. For best performance, you should update out of date or missing drivers. Your graphics driver is a piece of software that connects you operating system and hardware to ensure everything is compatible. It is always a good idea to plug directly into the wall to rule out a bad power strip, and make sure the outlet is not attached to an on/ off switch. You can try using a different HDMI cord to test the cord itself. Let everything sit for about a minute, and then plug it back into the computer using an HDMI cord. The best way to troubleshoot this is to fully disconnect the cables from the power supply and the computer. If your Samsung monitor is flickering, has lines or is discolored, that can be an indicator of an issue to the power supply. If there is damage to the cables, replacement cables are a lot less expensive to replace. Check the cables for bent pins or damage. Your monitor may have been moved somehow, causing the connections to come loose. Ensure the power is on by checking the lights. If your computer is make a beeping sound when turned on, it can be an indicator that something inside the PC has come loose.Ĭheck to make sure you hear your computer running. This step helps you troubleshoot whether the issue is with the computer, or with your monitor. ![]() If the screen is black, try the monitor on another PC to troubleshoot the issue to make sure it’s not your PC. If you are seeing this message, then your monitor is probably fine. Most newer monitors have a self-diagnostic function that will show a message if the monitor is not receiving a signal from the computer. Is your Samsung monitor not working or showing a black screen?īefore you decide that your Samsung monitor needs to be replaced, use this checklist to check if there isn’t something you can do to fix the issue.
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